EQ FOR INFLUENCE AND NEGOTIATION

This intensive 2-day workshop will provide participants with a powerful insight into the key dynamics involved in accomplishing desired outcomes when dealing with people at the workplace. Participants will also learn to adopt world-class emotional intelligence techniques to anchor trust in relationships.

Objectives:

• Understand the noteworthy differences between negotiating, influencing and persuading
• Understand key Operating Principles adopted by top performers
• Learn effective people-skills techniques to achieve desired positive outcomes without suppressing the needs of others
• Comprehend the importance to develop 'heart" empathy and not just "head empathy"
• Develop effective negotiation skills and strategies for competitive advantage
• Recognize the five critical components to applying persuasion and influence at the workplace
• Build trust and credibility to last a life-time

Target Audience:

Team members and leaders dealing with a range of workplace and customers negotiation situations