Personal Effectiveness


This intensive 2-day workshop will provide participants with a powerful insight into the key dynamics involved in accomplishing desired outcomes when dealing with people at the workplace. Participants will also learn to adopt world-class emotional intelligence techniques to anchor trust in relationships.

  • Understand the noteworthy differences between negotiating, influencing and persuading
  • Understand key Operating Principles adopted by top performers
  • Learn effective people-skills techniques to achieve desired positive outcomes without suppressing the needs of others
  • Comprehend the importance to develop 'heart" empathy and not just "head empathy"
  • Develop effective negotiation skills and strategies for competitive advantage
  • Recognize the five critical components to applying persuasion and influence at the workplace
  • Build trust and credibility to last a life-time
  • Target Audience:

    Team members and leaders dealing with a range of workplace and customers negotiation situations

One key to successful leadership is continuous personal change. Personal change is a reflection of our inner growth and empowerment.

Robert E. Quinn

Back to top